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Sunday
Jul242011

iPhone 3gs FIX! - 'Charging is not supported with this accessory' 

So you've received this notification on your beloved iPhone 3gs, "Charging is not supported with this accessory".  I did recently. Soooo annoying, and the most irate part about it all was receiving that message when I plugged the oem chord into my phone via the wall charger. 

I upgraded the iOS to 4.3.2 and shortly thereafter the problem started to emerge. Now my first thought was clean datdemderrrsonabitch out yo. I mean it had been two years of pocket lint and who know what else dwelling in that charge slot. So I blew out everything I could, then used a soft toothbrush for the stubborn stuff. For further measure I used an alcohol swab and made sure all of the contacts got a good rub and let dry. I plugged it back in... Yahtzee! It worked.

All was well in my world. I was getting the juice I desperately needed from the plug, and I could carry on playing Angry Birds and logging long bike rides again. Bliss.

Some time had passed, and poof like that it stopped charging itself again. And there I was... looking at that stupid yellow exclamation point again. I picked up the other phone and called Apple... Right after hearing that first automated voice system, I hung up with Apple. I shrugged off their Apple protection plan 2 years ago when I purchased my phone. I was already formulating my own CS talk track for genius bar repair...

Next thought was that it was software related as I had physically cleaned it and then had tried all sorts of different power plugs with no success. Frustrated, I left it alone and I started to research the webz about iOS power management and my ageing device. Nothing really good came up except people experiencing this same issue, a seemingly prevalent one.

This is when I began to think my phone was really on the verge of death. So I synced my phone immediately and then nervously started exploring contingency plans like buying another phone or upgrading my plan... but none of those options made economical sense with the new phone about to come on the market. 

I hit the home button on dat weezing, coughing, stuffy, achy, iPhone and... Wait WTF? the yellow exclamation sign was still there but the charge was slowly taking, and my battery level was up a few percent. Certainly... A hardware issue. 

Going for broke...

I was going to tear this iPhone apart and make it work. And that is exactly what I did. 

Using this great tutorial on iFixit's website, it showed me how to disassemble the iphone 3gs step by step and safely remove the dock connector assembly from the phone. 

I purchased another dock assembly connector from Amazon which actually was from this company Zeetron. The part was $11, and arrived pretty quickly as they were based out of New York. Now upon inspecting the new dock connector assembly there are markedly some differences between the two. The snap connector on the left of the assembly is different, and there is a sticker indicating it's made from somewhere, not present on the OEM part. The solders seem to have this white plasticky stuff on the chips, not nearly as clean as the oem circuitry. See picture below:

I swapped parts and then carefully reassembled my phone and powered it back on. As soon as my phone was ready I tried the wall charger and the little iPhone made that happy chirp when it's drinking tha' juice! 

Victo!-Err Almost. 

My signal was significantly weaker. Yep. That shitty non oem part was messing with my reception. Where I would normally have 2 bars I had zero, and sometime the bars would just fan if I was in an area that had high reception, and then switch to the edge network. Ugh. 

I did a little bit more research and determined that the ribbon adhered to the back of the dock connector assembly is the gsm antenna for the device. -So very dissatisfied with my reception in this new non oem part which now powers my device, but cripples it at the same time... needed to be swapped with the OEM antenna which I then removed from the old dock connector. Be careful doing this because there is a little contact where the screw sits that seems fragile.  

I opened my device up again and surgically removed the logic board and other components to be able to remove the new dock connector assembly and carefully peeled away the ribbon antenna and swapped it with the oem one. Twisted down the screws, made all the necessary connections, reassembled my device, powered dat pig up and shazZaam! 

I can power my iPhone now and it has the same great reception! 

 

In conclusion. Don't let AT&t, Verizon, or any ebay customer try to sell you another device or contract. Get the part and make the swap, it's pretty easy if you have the right tools. And save yourself the trouble by swapping the antenna if you suspect the part might not truly be oem.

Oh yeah anybody notice how Refurb'd 3gs' are available for cheap now?

Sucka Free.

 

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  • Response
    [...]iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography[...]
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
  • Response
    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    Response: iOffer
    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    Response: Towing San Diego
    iPhone 3gs FIX! - 'Charging is not supported with this accessory' - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    [...] the contacts got a good rub and let dry. I plugged it back in... Yahtzee! It wor [...]
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    anachid-abou-rateb
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    The iphone receiving that message when I plugged the oem chord into my phone via the wall charger. The upgraded the iOS to 4.3.2 and shortly thereafter the problem and repairs always can be sustained.
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory'
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory'  - Blog - John Sappo - Vermont Photographer || Wedding, Event, and Portrait Photography
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory'
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory'
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    iPhone 3gs FIX! - 'Charging is not supported with this accessory'

Reader Comments (14)

Quick question, when you were not getting your phone to charge and connected to USB, were you able to see you iphone in itunes? My iphone 3gs won't charge, I get the same error message as you did, but I can see my iphone in itunes. I already changed the battery and I am thinking about changing the dock port

October 7, 2011 | Unregistered CommenterScott

yes! could you please answer the question that was posted? I am having similar trouble (my phone won't charge but it does sync!) with my 4 and i cannot, for the life of me, figure out what it is!

October 24, 2011 | Unregistered CommenterAndyMich

Yes,

I was able to see my device in iTunes plugged in with the OEM cord.

I was also able to successfully sync my device to prevent any data loss in the event it died or was KIA.

Did you have any success in your attempts to replace the dock connector?

December 6, 2011 | Registered CommenterLord_Finesse

before you fixed the iPhone did you see the charging sign for a few seconds when you plugged it in.

December 17, 2011 | Unregistered Commentercody

i have swapped out all that even replaced the damn battery and still get that damn yellow triangle so im going skeet shooting tomorrow. My target my POS iphone haha im loving my andriod!!

February 5, 2012 | Unregistered Commenterkyle

Thanks, i just buyed a iphone 3gs, my battery was only 10% and when i try to charge showed me this message. THanks for the help.. New Iphone owner..

February 20, 2012 | Unregistered CommenterTImk

Has the problem resolved to this date?
I have the same problem and actually have an appt with apple store tomorrow, but I dont think they solve it.

February 22, 2012 | Unregistered CommenterMario

This is no help....its a solution.

1. Turn the airplane mode "off" in the settings
2. Turn off the iphone
3. Plug it back to your computer USB port
4. Finally turn the airplane mode "On"

Did it work?

have fun

April 16, 2012 | Unregistered CommenterImran Raina

I have had a new docking connector fitted to my iPhone 3GS and it charges and works perfectly but I am still getting the message "charging is not supported with this accessory" - help its driving me nuts.

May 21, 2012 | Unregistered CommenterHello

Hey!

I think it is not a Hardware related problem as per above description, because my iPhone 3GS automatically getting back in normal condition within few hours after power cable plugged-in OR plugged-out several times. Than I left my phone for full charging. No doubt it take some extra times but after its full charging it become normal.

Cheer Up.

piyushseem@yahoo.com
(Lead iOS Game Developer)

July 2, 2012 | Unregistered CommenterPiyush

My iphone 3gs is doing the same thing, and I'm wondering if I have to change the dock port? Or will it still work with it doing that and slowly charging? I dont want to have to spend anymore money than I have to, granted that I just got the iphone 3gs. It was used, but worked perfectly for the first week or so...

August 26, 2012 | Unregistered CommenterKitana

Really weird thing is happening with the wife's 3GS...... The unable to charge with this accessory is being displayed when the iPhone is not plugged in!! Any ideas?

Tried a hard reset, but stil it shows......

Thanks

September 1, 2012 | Unregistered CommenterStewart

I'm getting that sign when nothing's plugged in. it seems to think it's still plugged into something. When I do plug it in though, it works fine

September 14, 2012 | Unregistered CommenterAndrew

Well I didn't want to take my phone apart because the last time i did the camera quit working lol. So I noticed that every time my phone auto locked was when the "charging not supported" prompt appeared. So I turned the auto lock of while charging and so far it has worked.

January 17, 2013 | Unregistered CommenterTB0529

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